Sports / Mobile
xe6 collects and uses your personal data only to operate your account, process transactions through routes like Upay and Bank Transfer, and keep your activity secure. This policy sets out exactly what we collect, why we hold it, and what choices you have — access and eligibility depend on your local law and eligible regions.
When you open an account, we collect the information you submit directly — your name, contact details, and the payment method you choose, whether that is Upay or a direct Bank Transfer. We also log technical data generated by your session: device type, browser type, pages visited, and timestamps. This technical data helps us keep the account area working correctly across mobile and desktop access. We do not sell your personal data to third parties for marketing. Data shared with payment processors is limited to what is necessary to complete your transaction. Upay and Bank Transfer records are handled through their own respective processing channels, and we hold only the transaction reference and status on our side. We retain account data for as long as your account is active and for any period required under applicable rules in eligible regions. When data is no longer needed for those purposes, we delete or anonymise it. You may contact us at any time to ask what data we hold about you. Eligibility to use this platform and the rights available to you depend on your local law and the region in which you access xe6.
This policy covers the xe6 platform as you access it through your account — the lobby, account wallet, transaction history and support communications. It does not extend to third-party websites, payment processors operating their own platforms, or game studios whose own privacy terms apply separately. Understanding what falls inside and outside this policy helps you know where to direct questions.
Data you submit during account creation, login and identity checks falls fully within this policy. We control how that data is stored, who can see it and how long it is kept, subject to applicable rules in eligible regions.
Payment data connected to Upay or Bank Transfer deposits is covered here at the point it enters our platform. Once your funds move through a payment processor's own system, that processor's privacy terms apply to that leg of the transaction.
Your browsing activity within the xe6 lobby — pages opened, games loaded, session duration — is captured by our own analytics under this policy. We use it to maintain account functionality, not to build external marketing profiles.
Game studios like Pragmatic Play or PG Soft operate their own data environments for game delivery. This policy does not govern their systems. If you have questions about game-level data, refer to that studio's published terms directly.
You can take several concrete steps under this policy without needing to contact support first. Log in and open your account settings page — your registered contact details and payment method records are visible there, and you can update most of them directly. If you spot an error in your account name or contact information, use the edit fields shown in the account section; changes take effect once you confirm them through the verification step shown on screen. For records you cannot update yourself — such as historical transaction entries or identity verification documents — send a written request through our published support route and we will review it. You also have the right to ask us what personal data we hold, and to request deletion where no legal or operational reason requires us to keep it. Availability of these rights depends on your local law and eligible regions. We aim to respond to data requests within a reasonable period; we will tell you if a request needs more time.
Open account settings after logging in. Your name, contact details and recent transaction references are listed there. This is the fastest route to see what basic data we hold.
Edit fields are available inside account settings for contact and payment information. For locked fields such as identity documents, submit a correction request through our support channel.
If you are unsure what we hold or why, write to us using the contact route listed in the Support section below. Describe your account and the specific question — we will confirm the data category and basis for holding it.
Where no active account obligation or regional rule requires us to retain your data, you may request deletion. We will confirm the outcome once the review is complete, and note any portion we are required to keep.
For any privacy-related question — data requests, correction submissions, or questions about what we hold — use the contact routes published on this site. We handle policy enquiries separately from general account support so your request reaches the right queue. Include your account reference and a clear description of your request to help us respond without unnecessary back-and-forth.
Open the live chat widget from any page while logged in. For privacy requests, write 'data enquiry' at the start of your message so the team routes it correctly.
Send your written data request to the support email address listed in the site's Contact section. Include your account username and describe the specific record or action you are requesting.
The Help section inside your account area carries links to submit formal requests. This route creates a logged ticket, which is useful if you need a written record of your request and our response.
Account security, data retention and cookie use are the practical layers behind this policy. We describe each one here so you know what is running and why — not as abstract promises, but as observable behaviours you can check in your account and browser settings.
We use session cookies to keep you logged in and to remember your account state between pages. Analytics cookies track page-level behaviour within the lobby. You can review and adjust cookie permissions through your browser settings at any time; this does not affect your ability to access your account.
Access to your account requires authentication each session. Password storage uses one-way hashing — we do not hold your password in readable form. If you believe your account has been accessed without your permission, contact support immediately using the live chat or email route above.
We keep active account data for as long as your account is open. After account closure, we retain only what applicable regional rules require us to hold, then delete or anonymise the rest. Transaction references — including Upay and Bank Transfer records — follow the same schedule.
When this policy changes in a material way, we publish the revised version on this page with an updated effective date at the top. Continuing to use your account after a published change indicates you have seen the updated terms; you may contact us to ask about any specific change.
These are the questions we receive most often about data, account records and your rights under this policy. If your question is not covered here, use the contact routes in the Support section above.
We collect the details you enter during registration — name, contact information and the payment method you link, such as Upay or Bank Transfer. We also capture technical session data like device type and pages visited. We do not collect data beyond what your account operation requires.
Yes. Log in and open your account settings to view your registered details and transaction references. For a full data summary — including records not visible in settings — send a written request through our email support route. We will compile and share what we hold, subject to applicable regional rules.
We hold only the transaction reference and status for payments processed through Upay or Bank Transfer. Full payment credentials are handled by the respective payment processor under their own privacy terms. You can view your transaction references inside your account wallet section after logging in.
We pass only the session data needed to load and run the game you open — typically an anonymised session token. We do not share your account name, contact details or payment records with studios. Each studio operates its game delivery environment under its own data terms.
Send a deletion request to our support email with your account username and a clear statement of what you want removed. We will review the request and confirm what can be deleted. Some records must be retained under applicable regional rules; we will tell you which ones and why.
This policy covers your use of the xe6 platform, but your rights and the obligations we carry depend on your local law and the eligible regions from which you access the site. If you are uncertain whether access is permitted in your location, check your local legal position before using the platform.